Dresden

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Start with us into a greener future!

We electrify the world with our novel, innovative and sustainable solar films. At our headquarter in Dresden, we produce the world's first truly green solar technology in a unique roll-to-roll manufacturing process.

Our films open up completely new application possibilities for our customers worldwide through flexibility, lightness and easy installation.

Are you looking for a new challenge?

Then join us and become part of Heliatek's success story as of now as a

Team Assistance Customer Service (f/m/d)
 
Benefits:

With the job ticket, you can reach your workplace just as easily by public transport connection as via the direct motorway connection including our free company parking lot. The communication style in our collegial, international team is reflecting our flat hierarchy. You can spend your breaks with the drinks provided free of charge (water, tea and coffee from our fully automatic coffee machine) and the fruit/vegetables on offer in our canteen, e.g. while playing table football.

At the annual staff events, you can exchange ideas with over 240 colleagues on how you will spend your 28 days of vacation or what you will do on the next team day.

Your permanent employment contract includes a bonus payment and with flexible working hours and the possibility of a home office, you can assure an optimal work-life balance.

We also think about your future and are happy to support your company pension scheme.

Tasks:
  • Efficient processing of leads and execution of an initial pre-selection
  • Offer & order processing incl. coordination with adjacent departments (e.g. export, warehouse, production planning, accounting)
  • Data maintenance and documentation of all master data, projects and sales orders in SAP
  • Support in the optimization and implementation of all sales processes & process documents (e.g. templates & instructions)
  • Target-oriented initial telephone contact with customers and partners, as well as on-site support of guests
Profile:
  • You have successfully completed a commercial apprenticeship
  • You have already gained 2 years of professional experience in internal sales, preferably in handling incoming calls, lead processing and order processing
  • User experience in the field of CRM and ERP systems desirable
  • A high degree of independent work and organizational skills are among your strengths
  • You value interdisciplinary collaboration and bring a hands-on mentality to the table
  • Your profile is rounded off by very good communication skills, supported by a good command of German and business fluent English, both written and spoken
Kundenbetreuung, Teamassistenz, ERP, SCM, Vertrieb, Sales, innendienst, Verkauf, Englisch, OFFICEsax.de, Empfehlungsbund